Privacy Policy

Thank you for visiting Lumin8Collab.com. Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard the information you provide to us through our website, including any text or SMS messages.
‍
‍Information We Collect:

- Personal Information: We may collect personal information such as your name, phone number, email address, and other contact details that you voluntarily provide to us during our intake call. This information is solely used for communicating with you about your specific business needs and inquiries. We do not send mass communications.

- Message Content: If you communicate with us via text or SMS messages, we may collect and store the content of those messages for record-keeping and customer service purposes.

‍How We Use Your Information:

- Text or SMS Messages: We may use the phone number you provide to send you text or SMS messages strictly related to services related to your specific business.  We DO NOT send promotional text messages of any kind. We DO NOT sell your information.

- Customer Support: We may use the information you provide in text or SMS messages to respond to your inquiries, provide customer support, and improve our services.

‍Information Sharing and Disclosure:

-Third-Party Service Providers: No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
‍
-Legal Compliance: We may disclose your information when required by law or in response to a valid legal request, such as a court order or subpoena.

-Data Security: We implement appropriate technical and organizational measures to protect your information, including text or SMS messages, from unauthorized access, disclosure, alteration, or destruction. However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security of your information.

‍Your Choices:

-Opt-Out: You may choose to opt-out of receiving text or SMS messages from us by following the unsubscribe instructions provided in the message or by contacting us directly.

-Message Content: You can request access to and correction of the content of your text or SMS messages by contacting us.

‍Children's Privacy: Our text or SMS messaging services are not directed to individuals under the age of 13, and we do not knowingly collect personal information from children. If you believe that we have inadvertently collected information from a child, please contact us immediately.

‍Updates to This Privacy Policy: We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements, including how we handle text or SMS messages. We will notify you of any material changes by posting the updated policy on our website or sending you a notice via text or SMS message.

‍Contact Us: If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, including text or SMS messages, please contact us at admin@lumin8collab.com.